Surbo

Surbo is an AI-driven platform for building, hosting, and managing NLP-driven chatbots.

Surbo takes on use-cases on conversational commerce, conversational contact centre and conversational marketing.

UI-Based Chatbot CreatorIndia's Most Awarded & Loved Chatbot Platform
Trusted by:
Machine-Learning Enterprise Chatbots with SurboMachine-Learning Enterprise Chatbots with SurboMachine-Learning Enterprise Chatbots with SurboMachine-Learning Enterprise Chatbots with Surbo

Conversations for the World

A Real Live-Agent

Take the live agent takeover to another level with voice and video based calls within the same channel where the chat got initiated. The APIs are powered by Twilio and provide a seamless experience for all consumers.

Voice-Based ChatbotsVideo API within Chatbot

Anywhere, Everywhere

Surbo can configure a chatbot for Website, WhatsApp, Mobile App, LINE Messenger, Facebook, Twitter, Telegram, Slack, Microsoft Teams, Instagram, and more.

One-Way & Two-Way Chatbots

Omni-Channel Machine

Surbo is made with enterprises for enterprises and comes with ready integrations on tools such as Salesforce, Zoho, SAP, HubSpot, Zendesk, Dynamics365, Oracle, and more.

Easy CRM Integrations for Chatbot

Quick Response = Meaningful Chats​​

Transform customer experience to the next level with quick response, prompt service, and round-the-clock availability. Automate and streamline a variety of functions from clicks to conversations and drive ROI at every stage of the customer journey.

AI Chatbots | Chatbot Builder Platform
Commerce
AI Chatbots | Chatbot Builder Platform
Contact Centre
AI Chatbots | Chatbot Builder Platform
Marketing
Yellow Chatbot or Blue Chatbot - Customize it allConversational Commerce & Shopping
#1 Chatbot Provider for EnterprisesNatural Language Processing and OCR Technology

Smart Conversations across Channels with ValueFirst

AI Chatbots | Chatbot Builder Platform
Seamless Omnichannel Journeys
AI Chatbots | Chatbot Builder Platform
Best-in-Industry NLP Models
AI Chatbots | Chatbot Builder Platform
Straightforward API Integrations

Joyful Customer Experiences

AI Chatbots | Chatbot Builder Platform

Sell all day, every day

-24x7 Sales Agent

-Personal Shopper

-Instant Payments

-In-Built Loyalty Programs

Chatbot for Support & Service TeamsChatbot Payment Integrations
AI Chatbots | Chatbot Builder Platform

Contact Centre

-FAQ based chatbots to reduce agent pressure

-Transfer disgruntled customers to agent natively

-Be available as agent on WhatsApp and other OTT

-Personalize NPS and continuously up-sell

Personalize Chatbot
AI Chatbots | Chatbot Builder Platform

Lead Generation

-Qualify leads with OTP and nurture them

-Elevate retention with smart automation

-Easy CRM integrations for seamless journeys

Chatbot API IntegrationsLead Generation Chatbots

Conversational CX

Machine-Learning Enterprise Chatbots with Surbo

Conversation Builder

Design an intuitive chatbot that reflects your brand’s identity with our pre-built templates and features.

Machine-Learning Enterprise Chatbots with Surbo

Knowledge Base

Train your chatbot with our repository of documents without any manual efforts from your knowledge base.

Machine-Learning Enterprise Chatbots with Surbo

Smart Analytics

Stay with your end-users in real-time to get insights on their intent, experience, and increase completion rate.

Machine-Learning Enterprise Chatbots with Surbo

Notifications API

Secure API integrations across channels with reliable fallback mechanism to schedule notifications.