Surbo
Surbo is a AI driven platform to scale enterprise efforts to take on conversational commerce, conversational contact centre and conversational marketing.
Surbo is powered by trained chatbots, machine learning and smart analytics.
Conversations for the World
A Real Live-Agent
Take the live agent takeover to another level with voice and video based calls within the same channel where the chat got initiated. The APIs are powered by Twilio and provide a seamless experience for all consumers.
Anywhere, Everywhere
Surbo can configure a chatbot for Website, WhatsApp, Mobile App, LINE Messenger, Facebook, Twitter, Telegram, Slack, Microsoft Teams, Instagram, and more.
Omni-Channel Machine
Surbo is made with enterprises for enterprises and comes with ready integrations on tools such as Salesforce, Zoho, SAP, HubSpot, Zendesk, Dynamics365, Oracle, and more.
Conversational CX
Conversation Builder
Design an intuitive chatbot that reflects your brand’s identity with our pre-built templates and features.
Knowledge Base
Train your chatbot with our repository of documents without any manual efforts from your knowledge base.
Smart Analytics
Stay with your end-users in real-time to get insights on their intent, experience, and increase completion rate.
Notifications API
Secure API integrations across channels with reliable fallback mechanism to schedule notifications.
Intelligent Conversations
Commerce
Surbo brings together the best of offline and online store allowing your user to directly purchase on chatbots.
Customer Support
With Surbo, use machine learning chatbots to answer FAQs. Transfer the rest automatically to live agent.
Marketing
Surbo helps you handhold consumers and convert passive visitors of your platforms into interested ones.