Connect with your consumers via iMessage for Customer Service, Support, Completing Transactions, and more.
Integrate Apple Messages for Business directly into your website and core iOS apps to offer 24/7 availability to customers. With messaging being more accessible than phone support, this can help reduce support costs while providing a convenient way for customers to reach out for assistance.
Apple Business Messaging (ABM) offers an intuitive and conversational experience, enabling businesses to interact with their customers in a more personalized way.
With ABM, businesses can engage with their customers in real-time and provide quick and convenient responses to their queries, leading to improved engagement.
Enhance your messaging experience with advanced capabilities such as pick lists, date and time pickers, and custom iMessage apps, to create an interactive and engaging platform for your customers.
ABM's automation capabilities enable businesses to handle a large volume of customer inquiries simultaneously, improving efficiency and reducing response times.
ABM enables businesses to reach customers on their preferred messaging platform, increasing the likelihood of engagement and conversion.
Our messaging platform unlocks the full potential of Apple Messages for Business by enabling seamless integration with ValueFirst Live Agents. This allows agents to manage conversations efficiently in real-time using their existing workflows.
ABM provides end-to-end encryption, ensuring that all communication between businesses and customers is secure and private.
ABM can be easily integrated with existing business tools such as customer relationship management (CRM) systems, making it a seamless addition to existing workflows.
When your consumers look up at businesses on Maps, Safari, or Search, they can use the Messages icon to simply start a conversation.
Apple Business Chat supports all the iMessage features, including reactions, GIFs, emojis, rich links, text effects, and file sharing, allowing customers to message businesses just as they would their friends.