Enterprise Voice

Connect with your customers at scale using OBD, IBD, Missed Call, Customized IVRs along with VMN (virtual mobile number) and Toll-Free numbers.
99% Up-Time with SLAs
1000 Global Partners
24*7 Friendly Customer Support

Comprehensive Platform

Cloud based Voice suite which processes and broadcasts Voice

Inbound IVR

Optimize call center experience by receiving & responding to multiple customer calls concurrently with interactive voice responses.

Outbound IVR

Generate sales opportunities by sending promotional broadcasts and important announcements to masses with brand initiated interactive voice responses.

Missed Call

Take customer consent on a designated number with a customer initiated call which automatically gets disconnected after a couple of rings.

Text to Speech

Secure customer transactions by enabling dual verification using TTS that converts textual or numeric inputs into automated voice responses.

Click to Call

Reduce TAT for query resolution or convert hot leads into business using call latching feature that instantly connects a support agent with the customers at a click.

Outbound Dialing

Establish consistent engagement with your customer by sending automated personalized key messages periodically.
Gather Analytics in Real-Time

Ensure a round the clock CRM outreach without investing into the manpower to do so. Improve tracking, measurability and real-time visibility through our scalable cloud based Voice solution.

Global Coverage across Voice
Highly Scalable Architecture
Real-Time Analytics & MIS
Vernacular Language Support

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ValueFirst SIP & PRI model service provides you with low-latency, jitter free voice-based solutions for your business needs across the globe.