Unlock Seamless Communication with ValueFirst SMS & WhatsApp Integration for HubSpot

In today's fast-paced digital landscape, staying connected with your customers is paramount. The ValueFirst SMS and WhatsApp Messaging Integration for HubSpot brings you a robust solution to streamline communication, ensuring that your messages reach your audience effectively and efficiently. This powerful app allows HubSpot users to send SMS and WhatsApp messages directly from the HubSpot platform, unlocking new opportunities for engaging with customers and solving key business challenges.

Why Integrate with ValueFirst?

Integrating with ValueFirst revolutionizes customer communication by enabling businesses to reach their audience instantly via SMS and WhatsApp, ensuring that important updates and promotions are promptly received and acted upon. This integration seamlessly blends SMS and WhatsApp into your omnichannel strategy, centralizing communication within HubSpot for consistent, personalized customer interactions. Leveraging the high engagement levels of these channels significantly boosts the effectiveness of marketing campaigns, reminders, and customer support, resulting in improved deliverability and open rates. Additionally, by utilizing HubSpot CRM data, businesses can send highly targeted and relevant messages, enhancing customer experiences, fostering brand loyalty, and driving higher conversion rates.

Technical Integration


  • IP whitelisting against XML account at ValueFirst side

Installation Steps for SMS Integration

  1. Authorize HubSpot Portal: Contact partnerships@vfirst.com to get an invite link.
  1. Configure SMS Account: Use your Username and Password.
  1. Delivery Report Configuration: Send the SMS DLR Webhook to the ValueFirst sales/support team.

Installation Steps for WhatsApp Integration

  1. Authorize HubSpot Portal: Contact partnerships@vfirst.com to get an invite link.
  1. Configure WhatsApp Account: Use your Username and Password.
  1. WhatsApp Inbound Configuration: Send the WhatsApp Inbound Webhook to the ValueFirst sales/support team.

Key Features

Unified Messaging for One-to-One and One-to-Many

Send personalized WhatsApp messages directly from HubSpot. Communicate with contacts through text, images, videos, and documents, all from within HubSpot.

Workflows for Bulk and Automated Journeys

Create workflows to send automated SMS and WhatsApp messages for meetings, webinars, bill payments, and more. Engage with customers on their preferred messaging apps for faster responses.

Data-Driven Personalization

Utilize customer data from HubSpot’s CRM to send highly targeted and relevant messages. Create personalized messaging that enhances customer experiences and fosters brand loyalty.

Streamlined Workflow and Efficiency

Manage customer communication directly from HubSpot, saving time and reducing manual effort. This integration streamlines your workflows, increasing productivity and improving customer service.

Robust Infrastructure

ValueFirst handles a daily peak of 230 million messages with 99.99% uptime across services, ensuring reliable and uninterrupted communication.

Use Cases

Proactive Campaigns

Initiate proactive campaigns to reach customers with relevant offers, updates, and reminders. Utilize WhatsApp’s rich media capabilities to send personalized messages, images, videos, and interactive elements, creating engaging experiences.

Automated Reminders and Notifications

Send automated reminders and notifications to nurture leads and retain customers. This ensures timely and relevant communications, enhancing the overall customer experience.

Tracking Customer Interactions

Prevent lead leakage by tracking outbound and inbound texting logs within HubSpot. Maintain a clear record of customer interactions to ensure no lead is lost.

Personalized Messaging Templates

Create a set of standard messages for quick replies or standardized updates, saving time and ensuring consistency.


Integrating ValueFirst’s messaging capabilities with HubSpot CRM is a smart move for businesses aiming to enhance customer engagement and streamline communication processes. This integration simplifies operations, ensures timely and relevant messaging, and helps build memorable brand experiences.

Ready to elevate your customer communication strategy? Contact us today to learn more about integrating ValueFirst’s SMS and WhatsApp messaging APIs with HubSpot. Start experiencing the benefits of seamless, efficient communication and take your business to the next level!

By integrating ValueFirst and HubSpot, you’re not just enhancing your communication capabilities but also setting a new standard for customer engagement. Embrace this powerful integration and watch your business thrive with improved efficiency and customer satisfaction.