Apple Business Messaging

Connect with your consumers via iMessage for Customer Service, Support, Completing Transactions, and more.

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Apple Business Messaging is a new way for businesses to communicate with their customers through iMessage. It's a secure, private, and reliable way to send messages, photos, videos, and more.

Native integration with iMessages

Rich Media Support and fun Emojis

Automated and Personalized

Encrypted, Secure, Private & Scalable

Apple Business Messaging is a great way to stay in touch with your customers. You can use it to send them updates about your products or services, or to answer their questions.

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Integrate Messages Anywhere

Integrate Apple Messages for Business directly into your website and core iOS apps to offer 24/7 availability to customers. With messaging being more accessible than phone support, this can help reduce support costs while providing a convenient way for customers to reach out for assistance.

Apple Business Messaging (ABM) offers an intuitive and conversational experience, enabling businesses to interact with their customers in a more personalized way.

With ABM, businesses can engage with their customers in real-time and provide quick and convenient responses to their queries, leading to improved engagement.

Incredibly Simple yet Powerful

Enhance your messaging experience with advanced capabilities such as pick lists, date and time pickers, and custom iMessage apps, to create an interactive and engaging platform for your customers.

ABM's automation capabilities enable businesses to handle a large volume of customer inquiries simultaneously, improving efficiency and reducing response times.

ABM enables businesses to reach customers on their preferred messaging platform, increasing the likelihood of engagement and conversion.

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Apple Business Messaging is easy to use. You can send messages from your iPhone, iPad, or Mac.

Apple Business Messaging is secure. Your messages are encrypted and protected from prying eyes.

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Takeover Chats with human Live Agents

Our messaging platform unlocks the full potential of Apple Messages for Business by enabling seamless integration with ValueFirst Live Agents. This allows agents to manage conversations efficiently in real-time using their existing workflows.

ABM provides end-to-end encryption, ensuring that all communication between businesses and customers is secure and private.

ABM can be easily integrated with existing business tools such as customer relationship management (CRM) systems, making it a seamless addition to existing workflows.

Apple Business Messaging is private. Your messages are only visible to you and the recipient.

Conversations, easy to Start & Manage

When your consumers look up at businesses on Maps, Safari, or Search, they can use the Messages icon to simply start a conversation.

Easy Appointments Scheduling

With Apple Business Messaging, customers can conveniently schedule appointments, meetings, and deliveries while checking for scheduling conflicts on their calendar.

Apple Business Messaging is reliable. Your messages will always be delivered, even if the recipient is offline.

Native Apple Pay Integration

Apple Pay simplifies the process for customers to choose and pay for products, monitor orders, and exchange payment details, while enabling businesses to generate robust catalogs.

Apple Business Messaging is free. There are no subscription fees or hidden costs.

Apple Business Chat supports all the iMessage features, including reactions, GIFs, emojis, rich links, text effects, and file sharing, allowing customers to message businesses just as they would their friends.

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