Give People a voice through SMS Poll
SMS Poll and Voting is best way to get immediate feedback in most cost effective way from the audience
Get Instant ResponseSMS poll get instant response and can quickly increase engagement with your audience. Text messages have a 98% open rate and 45% response rate you’re sure to get some answers. Texting makes it easy to find out what people are thinking. Text voting campaigns are responded to 7.5x more often and 60x quicker than email. That means more responses in a fraction of the time.
User FriendlyUser can simply click on the link to cast their votes or give their option. Their is no hassle to download the App to install any kind of additional plug-in
Better Understanding of CustomerThrough these poll you can collect data about customer that can help you to personalize your content and better target them.
Cost EffectiveSms polls and voting are easy to trigger and do not require any additional expensive software to function. The response that you get through these are much high in numbers as compared to any other channel that you use. Emails only have about a 20-30% open rate and about a 6% response rate.
How it works?
Imagine the Big PictureDecide the Use-Case for which you are conducting the poll. Their are multiple Use-Cases pertaining to various industries such as Opinion Polls,Voting,Product reviews etc,
Keep to short and crispThe options or codes you put in for the polls should be crisp and easy to memorize
Get it up and runningOnce you have the agenda set then don't wait ,SMS polls are simplest to trigger and do not require much effort, just set you contact list right and type of poll and you are ready to go.
Workflow DesignYou have your contact list set and poll option decided then design the workflow and integrate with the backend system to capture data you gather from customer.
AutomationClosing of polls can be done manually ,but automating them can save on time and effort. You can set the date and time of closing the poll and retriggering them .
More SubscribersWith proper disclosure, you can automatically collect mobile numbers to use in future campaigns.
Easy TrackingEach voting option is segmented into its own distribution list for future targeted campaigns. With real-time reporting, you can instantly view voting results as they come in.
Better InsightsWith Text message to capture more honest answer as compared to voice call or emails even the response rate is better which can in turn help to better understand customers
Give More OptionsAsk a voting question with up to ten different voting choices to give your audience a range of options. Your system should ensure that each mobile phone can only vote one time, keeping things fair and simple.
Make it Mobile FriendlyPromote a mobile keyword designed for mobile voting campaigns by sending SMS messages to increase participation.
Follow all the security guidelinesEnsure anonymity of participant and follow all the security guidelines laid down by the local bodies.
Keep it Short and SimpleThe poll message should be short and to the point ,this increase the change of better capturing the option of the participants.