Engaging on authentic, meaningful conversations with consumers is the key to success and growth.
31% of mobile time is spent on messaging platforms.
23 Billion text messages are sent every day across the globe.
5x likelihood for a message to be opened v/s channels.
The New Normal
Quick Response = Meaningful Chats
91% of consumers say they're more likely to shop with brands who recognise, remember and provide them relevant content.
Conversations around information overload are on a rise, growing 3.4 times in 21 months across the globe.
Across the world, 45% people say that they’d prefer to have fewer apps on their mobile phones.