Gurugram, India
 —  
Full-Time

Associate - Email Deliverability

Qualification:

B-Tech, BCA, BSC-IT/ Computer science.

Role & Responsibilities:

  • Build and maintain strong relationships with ISPs
  • Assist business units with the selection of Email Service Provider
  • Research and keep informed on deliverability as a subject matter expert.
  • Investigate, diagnose and remediate email deliverability issues by working with customers, internal teams and with tier-one support at ISPs, email blacklists and anti-spam technology providers. Proactively manage IP reputation and deliverability for all our portfolio companies and maintain compliance and best practice sending behaviors.
  • Create deliverability reports and present findings and recommendations.
  • Respond to deliverability related support tickets or customer concerns, delivering best practice to Support team for customer issues, being the expert escalation on specific customer issues.
  • Take an active role in thought leadership through writing up operational processes and communicating changes/compliance issues to various teams.
  • Monitor delivery, inbox placement and engagement metrics on all lists and mailings.
  • VMTA configuration , Setting up SPF, DKIM, DMARC, TLS, Google postmaster etc.

Experience :

  • 1.5 to 3+ years’ experience with e-mail best practices and deliverability.
  • Mail server environment exposer, including Postfix (Linux), SmarterMail (Windows), PowerMTA, Postal API Server and other tools necessary (Good to have)
  • Success with ISP deliverability challenges and associated techniques for successful
  • A good understanding of email end-to-end delivery including IP addresses, DNS, SMTP, authentication and email headers
  • Solid understanding of email compliant HTML , bounce rates and reason
  • types, CAN-SPAM and other email regulatory compliance and SPAM filter solutions.
  • Understanding of dynamic-based content and personalization.
  • Uploading data files to/from multiple systems and environments.
  • Setting up and managing Feedback Loops and bounce handling
  • Proactive in researching and implementing ISP best practi
Apply for this position!
Start free trial
OTHER POSITIONS
Gurugram, India
Full-Time
System Engineer - DBA TechOps

Learn More
Gurugram, India
Full-Time
Sr. Associate / Assistant Manager (Accounts)

Learn More
Gurugram, India
Full-Time
Associate - Customer Services

Learn More
Gurugram, India
Full-Time
System Engineer-TechOps

Learn More
Gurugram, India
Full-Time
System Engineer-Infra

Learn More
Gurugram, India
Full-Time
Software Engineer - JAVA / Sr. Software Engineer - JAVA

Learn More
Gurugram, India
Full-Time
Associate - Marketing Operation

Learn More
Gurugram, India
Full-Time
Associate - Email Deliverability

Learn More
Gurugram, India
Full-Time
MIS Executive (Data Management)

Learn More
Gurugram, India
Full-Time
Sales Manager - Acquisition

Learn More