Simplify your Insurance Claim Processing with WhatsApp Business Solutions
Give the speed and convenience they deserve
Simple and easyWith 340 Million users, India is WhatsApps biggest market. Take your insurance game to the next level and streamline customer experience, offerings and claims. Both, customers and agents are on the messaging platform, that makes the conversation simple and effective.
Reach everyoneAs many as 1.6 billion WhatsApp users access the app on a monthly basis. It is the most preffered and productive communication platform known to man. Insurance companies can leverage the platform that is quick, intuitive, personalizable, inexpensive, available 24/7, scaleable, easy to monetize with global reach.
Document SubmissionWhatsApp is secured with end-to-end encryption that ensures that sensitive information stays safe. This simplifies the process of document submission. Agents and clients send and receive messages quickly.
How it works?
Automate Claims ProcessPeople prefer speed and convenience, adding to that, automated communication makes everything fall into place like clockwork. Simplfy the claim process by integrating quick responses, cutting delays, and protecting sensitive information. How? WhatsApp is your one stop solution!
Alerts and UpdatesInsurance companies can use the messaging platform to send alerts regarding premium payments, policy maturity details, the dividend declared, and updates about policy claim filed, etc. Keep your customers in the loop effortlessly enjoy the power of reminders as well.
Instant Claim ProcessesInsurance claim settlement is a long process and the delays often leaves customer unsatisfied. WhatsApp for business marketing allows real-time direct communications with your audience, employees or clients. Ensure quick settlement and confirmation of claim status.
Reduce ConfusionAs tons of people already have WhatsApp on their phones, they are aware of the messaging platforms' capabilities. It eliminates the confusion of complex insurance terms and replace it with native languages that makes navigation through the procedure seamless.
Handle Queries EffectivelyDue to high volume of queries at insurance companies, executives find it difficult to address all off them efficiently. Integrating WhatsApp Business Solutions will allow you to be present for your customers 24*7, answer queries and FAQs effectively.
Bot-to-Human HandoverNew trends in the industry have pursuaded insurance sector to look at options for optimizing costs, improving overall accuracy, and maximizing returns. When juggling through complex queries, WhatsApp chatbots recognize when to swoop out and instantly hand it to your agent and handle it effectively. Ensuring smooth customer-experience can only lead to happiness.
Feedback and loyaltyNew trends in the industry have pursuaded insurance sector to look at options for optimizing costs, improving overall accuracy, and maximizing returns. When juggling through complex queries, WhatsApp chatbots recognize when to swoop out and instantly hand it to your agent and handle it effectively. Ensuring smooth customer-experience can only lead to happiness.
Feedback and loyaltyGain a competitive edge and seamless customer experience with round the clock availability. How can that be achieved? By collecting valuable feedback and loyalty that in turn improves your business and its services.