Posts Tagged: Intelligent IVR
What’s your channel today?
Choosing the right channel for your business and brand communication As a business, communicating with your customers and audience is as crucial as having a sustainable business model — you cannot fathom how to survive
The future of Interactive voice response (IVR)
A crucial aspect of today’s business involves interacting, understanding, and providing smart resolution to customer queries. One of the key areas where Voice-based solutions are making a considerable difference is in front running customer service
How the Banking Industry is leveraging IVR!
If you look back two decades from now, would you say IVR could come this far? At the speed with which great technological revolutions were unfurling, it was common sense to think that internet would
6 Steps towards right marketing mix in the Cross Channel World
Today’s consumers are internet savvy and are hyper active on various platforms like Gmail, Facebook, WhatsApp & more. Leveraging this diversity can prove to be a big challenge for the marketers, as the data points
IVR : Regional is Powerful!
Every progressive organization which has been keenly observing contemporary content trends in India will vouch for regional branching out. From media conglomerates to FMCG giants, regional is the new strategy. The appetite for rich and
Why you need IVR now, more than ever!
Technology is at its prime and there are trends shaping up which might come across as anti-intuitive in the first glance. One might think, since when did dehumanization of a business become an effective business
