Intelligence
How Can Contact Centers leverage conversational AI to boost efficiency and customer experience?
Be it seeking seamless ways to communicate with businesses to quicker approaches to problem-solving— New-age customers want and demand something more. Traditional contact center interactive voice response ( IVR) systems make it simpler than ever to provide
WhatsApp for e-Commerce is now just two ticks away
As of February 2020, WhatsApp has emerged as the single most powerful and commonly used messaging network with more than 2 billion active users worldwide. WhatsApp users are not only prolific but also extremely successful in transmitting
Acquire, Engage and Retain consumers with Conversational marketing solutions
Over the past two years, conversational marketing has proven itself to be the best way to assist customers through different stages of the sales and marketing funnel, thus offering a customized experience. You no longer need to
Do-It-Yourself chatbot platform for everyone
We launched Botsup recently. Botsup empowers you to create and launch your own chatbots within minutes. You need ZERO coding skills to see your chatbot live in action and create seamless UI experiences to capture
How Conversational AI is changing the Business world
The world today is facing an unprecedented challenge, everything has come to standstill. It’s not only that the offices have shifted to Home but also everything around us has changed completely be it the way
The Inception and the future of WhatsApp digital payments
WhatsApp is shortly launching its payment platform in the Indian market, following a two-year-long successful beta testing, and we have all the reasons to be excited. WhatsApp reportedly has a user-base of around 40 Crore users
Deep Learning Based Video KYC
Video KYC allows customers to use their smartphone cameras to validate themselves to the business. In the banking sector, video KYC is being used to validate and accelerate the loan and credit card application processes.
Conversational AI and its Applications in Different Sectors
The way we exist and operate today can be completely transformed through automation and artificial intelligence (AI). The surge of technology is affecting everyone from CEOs and commercial banks to fashion brands and even miners. Experts believe that half of
How AI and ML in Chatbots can revolutionize Marketing and Sales?
Just a decade ago, the idea of artificial intelligence was mostly bound to screens and pages of science fiction plots. Today, AI and by extension of Machine Learning are becoming fairly common pieces of technology
WhatsApp Pay to be in India soon
Coming at an opportune time amidst the Covid-19 era, Facebook, one of the most top valued companies’ recent investment of $5.7 billion for a 9.99% stake in Reliance Jio Platforms is more than just a
