Verify your customers and protect against fraud with SMS 2FA
Authenticate users via text messages, secure low-level transactions, and add an extra layer of security to your software with SMS two-factor authentication (2FA).
Provides additional layer of securityPasswords are not enough .61% of people reuse passwords across devices and accounts, and 81% of data breaches rely on weak or compromised passwords. A robust security framework has to be multi-layered in order to be effective.Verifing customers account through SMS gives an extra layer of security and ensures that their data is safe and only they can access that.
AutomationFor Port Networks, SMS has proved extremely valuable in reducing internal frictions and inefficiencies for customer support centres. According to Gartner, 20-50% of all IT calls are for password resets. It seems like people just don’t enjoy remembering multiple passwords
Cost savingForrester estimated that large organisations can spend up to $1M to handle password resets. Instead of having a customer call-in, have them verify their identity via 2FA. This will allow them to immediately reset their password, which saves you time, money and an IT headache.
Universal2FA done through SMS ensures every user can benefit this security feature even with a feature phone regardless of mobile data
How it works?
Work towards the end GoalDeciede on what you want to achieve through 2FA ,there are multiple use case such as account verification,password reset ,validating fund transfer.
Set up Your contact ListUpdate you contact list in CRM or any other database system
Intergate SMS APIYour server makes an API call to the endpoint and passes the destination number that should be verified with 2FA.
User Recieves SMSThe user with the destination phone number will receive a one-time verification code that will be used to complete the verification
Validate the Security CodeA user will enter the code and entered code will be validated from the backend and the result will be sent back
Reduce fraud and build secure online relationshipsIdentity theft, which accounted for 17 percent of all fraud in 2013, . This can result in a loss of trust, credibility and brand equity, and destroy a customer relationship. 90% of fraud victims avoid certain retailers as a result of their victimization, even if the merchant wasn’t responsible for the data breach.2FA provides an additional layer of mobile protection that secures the site, the transaction and customer.
Major Cost savingOn average, small businesses which experience a cyber attack spend $879,582 to repair damage to IT assets and $955,429 because of disruption of normal operations. 2FA can help these busniss save cost
Boost your customer reputation Most consumers don’t mind inputting additional information if it means their data is more secure. In fact, they appreciate the fact that businesses would go to the trouble of protecting their personal information and tend to reward the companies which do so with increased loyalty. That means better customer retention—and higher sales—for you.
Use 2FA to confirm sensitive actions2FA is the extra layer of authentication that goes beyond the basic model of a username and a password. When you log in an account, the website will ask you for a code from your phone. If an attacker doesn’t have your phone, they can’t get the code, so they can’t log in.
Your OTP should be in first few words
• Your verification code is 4343 for your Quickr request.
• 4343 is your Facebook confirmation code.
• Thank you for signing up. To confirm this contact number, your code is 4343.
Ensure Timely DeliverySome provider use grey route to transport your traffic and they charge low fee.Beware of them as they can be fishey and your sms can be delayed
A time-sensitive OTP delivery serviceOne-time password is time-sensitive and should not be treated as an SMS. It requires to be sent through a different route. A dedicated infrastructure is needed for the time-sensitive OTP that needs to be delivered come what may.