Engage with your Customers on WhatsApp.

Automate Notifications and Provide Support to your Users

The world’s most popular chat platform that connects over
1/5th of the world population now in your hands.

GLOBAL AUDIENCE

WhatsApp on android supports 60 languages

EVERY-DAY APP

Average users opens WhatsApp over 23 times

Why WhatsApp

Connect with customers easly by using tools to automate, sort and respond to messages.

  • BUSINESS PROFILE Create a profile with infomation on like address, business description, email and website.
  • AUTOMATED MESSAGES Greet customers or even tell them your's away. ValueFirst can help you set a bot too.
  • NO SHORT CODE A simple mobile or any number is good to start with.
  • RICH MEDIA SUPPORT Engage your customer with images, audio, documents and location.

WhatsApp Business Solutions

E-Commerce & Retail

ORDER UPDATES

Direct and instant communication on Purchase order, tracking, and delivery information

PRODUCT AVAILABILITY

Information and updates on products that users are interested in, or would like to receive alerts for, their availability, etc.

BILLING INQUIRIES

Returns, payments, and other billing related issues of customers that need to be resolved.

BFSI

ALERTS AND WARNINGS

Communicate transaction alerts or urgent warnings such as irregular credit card transactions, fee charged, credit limit, etc.

URGENT CUSTOMER ISSUES

Inbound requests that require urgent problem solving such as lost or stolen credit card reports.

INQUIRIES AND STATEMENTS

Account or loan balance inquiries, credit limit inquiries, rewards inquiries, etc.

Travel and Tourism

TIME CRITICAL NOTIFICATIONS

Flight cancellations, delays, rescheduling which requires real-time communication, and customer service

BOOKING INQUIRIES

Seat selection, payment/billing questions, cabin upgrades, and other information travellers need.

CONFIRMATION & ALERTS

Flight confirmations, check-in notifications, and boarding passes for travellers

WhatsApp Opt-In Process

Ensure prominent opt-in process at the right customer touch points.
Any of the following methods can be used for the process:

Online Transactions

Profile Creation

Lead Ads

SMS/Email

Customer Service

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