Consumer Durable
With organisations doing every bit to make their business operations cost effective, it is somewhere shifting focus from their core objective of drawing customers. Consumer durables sector is set apart by the emergence of MNCs, exchange offers, discounts and intense competition. Thus, companies are up to adapting every possible method to retain and increase their customer base.
Requirement
A leading electronic product manufacturer company was seeking assistance to enhance their customer support network over mobile. The company required a mobile application for service engineers to accelerate their customer support and increase productivity.
Solution
ValueFirst Group of Companies have innovated a customer support network over mobile that can be directly integrated into client’s online database or website.
- Technology Team had detailed knowledge of the application that need to be developed.
- Customer Support Service of that company has become quick with prompt responses from the Service Engineers.
- Company easily allocates calls to the Service Engineers and further keeps track of their attendance records and their productivity.
- Simple and easy navigation incorporated so that each level of Service Engineer uses the application with ease
- Complete application with raw data to ensure smooth deployment on Handsets of each and every Service Engineer
Benefits
- Provided multiple choice options for faster and accurate data
- Saves money and resources as users electronically send the gathered real time field data
- Eco-Friendly and productive tool on mobile
- Real-time submissions and consequent actions
- Quality improvements like faster tracking, attendance alerts, new call scheduling, call status updates, etc.
Insurance
In today’s uncertain world, there is no guarantee of anything. From big corporate brands to individuals there are countless people who want insurance. But, exactly how much is the question!
Requirement
A company was seeking to scale their customer insurance requirement, premiums and other figurative necessities. For this, they wanted to develop a mobile based Premium Calculators to ease the work of their insurance advisors for giving a better and factual feedback on their specific requirements. Besides, the company even wanted to make their customer aware of their nearest company’s branch.
Solution
ValueFirst proposed its best in class Mobile Based Applications to meet the definite business needs. We have developed a mobile based Premium Calculator and Office Locator which has been circulated among the customers. These applications are used by their respective company officials and customers for:
- Calculating premiums
- Customer Feedback
- Locating the nearest branch
Benefits
- Daily Sales MIS is shared with the client
- Master Excel Policy Management
- Sales Illustration anytime, anywhere
- Premiums are evaluated easily via calculators
- Better prospect management
- Timely Renewals/ Collections alerts
Pharmaceutical
In the recent past, pharmaceutical companies have developed a strong manufacturing base. However, there is still a scope of improvement in productivity which can be handled via timely business operations among company officials.
Requirement
To increase and enhance the productivity of the sales team, a pharmaceutical company wanted to automate their sales force proceedings. The company wanted to do Real-time inventory checks of the business operations without much of human intervention.
Solution
After analysing the business need thoroughly, ValueFirst proposed and developed mobile based Sales Force Application for the company to track and manage its business operations better. The application offers:
- Daily Sales MIS
- Real-time Inventory Check
- Market Research
- Doctor Visit Report
- Chemist Visit Report
Benefits
Prepared weekly Plan or monthly plan
- Daily Report alerts
- Sales Order Management via mobile
- Payment Collection and Expense Management on mobile
- Access to CIS Database
- Gained a competitive advantage
- Access to check up reports via mobile